Difference between revisions of "Case study"
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== Call Recording == | == Call Recording == | ||
| + | *[[A Call recording Pioneer, VPI’s made breakthrough and boosted sales by partnering with Synway|A Call recording Pioneer, VPI’s made breakthrough and boosted sales by partnering with Synway]] | ||
== Enterprise Communications == | == Enterprise Communications == | ||
Revision as of 16:30, 30 June 2015
Contents
Call Center
Global BPO Provider Huayun Data Chose Synway SMG Gateway to Achieve Ultra-low Cost and Highly-Reliable VOIP Solutions for Multiple Offshore Service Centers
ChinaUnionPay selected Synway SMG series VoIP Gateway to connect its TDM and IP-based contact center operations to the PSTN. The VoIP Gateway’s field-proven support for PSTN and SIP connectivity, along with its powerful routing capabilities and voice quality mechanisms, ensuring that ChinaUnionPay could efficiently consolidate its PSTN connections, with more simplified management and operational cost saving.
Asterisk based IP-PBXs are becoming more available and popular on the PBX business market, threatening the traditional proprietary PBX manufacturers position continuously. IP-PBX has proved itself to be efficient because it can reside on the current network using existing LAN. Besides, it can greatly lower operational costs especially for systems with a higher number of users.
VNO(Virtual Network Operation)
To satisfy the ever-growing customers and improve the system efficiency, Tietong selected Synway hi-speed SS7-enabled SMG2120 VoIP Gateway for telecommunications IP calls and global business infrastructure at the beginning of 2014.
VAS(Value-Added Service)
IP-PBX
Under the reestablishment of Hangzhou Second Pharma Factory. Driving by the ever-evolving enterprise informatization, Qing Chun Bao decided to have a thorough communication change inside the whole company by introducing Synway’s robust VoIP Gateway.
Asterisk based IP-PBXs are becoming more available and popular on the PBX business market, threatening the traditional proprietary PBX manufacturers position continuously. IP-PBX has proved itself to be efficient because it can reside on the current network using existing LAN. Besides, it can greatly lower operational costs especially for systems with a higher number of users.
Unified Communications
Synway successfully implemented the migration of Alibaba's customer service system from legacy TDM infrastructure to a complete VOIP system. The Synway SMG gateway and multimedia switch SPBX were selected to perform critical functions in the new enterprise network communication and enable seamless interconnection between communication system and business needs.
