Difference between revisions of "Case study"

From synwaywiki
Jump to: navigation, search
(→‎Astersik)
(→‎Call Center)
 
(14 intermediate revisions by the same user not shown)
Line 1: Line 1:
−
== VoIP Gateway ==
+
== Call Center ==
−
[[Synway SMG Gateway and Multimedia Switch Facilitate Alibaba UC Applications|Synway SMG Gateway and Multimedia Switch Facilitate Alibaba UC Applications]]<br />
+
*[[Global BPO Provider Huayun Data Chose Synway SMG Gateway for Multiple Offshore Service Center|Global BPO Provider Huayun Data Chose Synway SMG Gateway for Multiple Offshore Service Center]]<br />
  
−
Synway successfully implemented the migration of Alibaba's customer service system from legacy TDM infrastructure to a complete VOIP system. The Synway SMG gateway and multimedia switch SPBX were selected to perform critical functions in the new enterprise network communication and enable seamless interconnection between communication system and business needs.<br />
+
*[[Synway VoIP Gateways Enable Smooth Integration between Legacy TDM and IP Contact Center Platforms|Synway VoIP Gateways Enable Smooth Integration between Legacy TDM and IP Contact Center Platforms]]<br />
  
 +
*[[Synway Asterisk Cards and SuPerForm Voice Enhancement Technologies to Empower ReapField's IP-PBX and Call Center Solutions|Synway Asterisk Cards and SuPerForm Voice Enhancement Technologies to Empower ReapField's IP-PBX and Call Center Solutions]]<br />
  
−
[[Global BPO Provider Huayun Data Chose Synway SMG Gateway for Multiple Offshore Service Center|Global BPO Provider Huayun Data Chose Synway SMG Gateway for Multiple Offshore Service Center]]<br />
+
*[[SMG2000S VoIP Gateway was applied into call center of Finnish Tourist Board to bridge TDM network with SIP trunks|SMG2000S VoIP Gateway was applied into call center of Finnish Tourist Board to bridge TDM network with SIP trunks]]<br />
−
Global BPO Provider Huayun Data Chose Synway SMG Gateway to Achieve Ultra-low Cost and Highly-Reliable VOIP Solutions for Multiple Offshore Service Centers<br />
+
  
 +
*[[National Bank of Thailand installed SMG4000 to communicate with subscribers more efficiently and cost effectively|National Bank of Thailand installed SMG4000 to communicate with subscribers more efficiently and cost effectively]]<br />
  
−
[[Gateway Partners with 3CX IP-PBX to Facilitate Seamless VoIP Communication Solution for Qing Chun Bao|Gateway Partners with 3CX IP-PBX to Facilitate Seamless VoIP Communication Solution for Qing Chun Bao]]<br />
+
*[[SMG4000 helps system integrator and enterprises exponentially boost operational efficiency in the OBD system|SMG4000 helps system integrator and enterprises exponentially boost operational efficiency in the OBD system]]<br />
−
Under the reestablishment of Hangzhou Second Pharma Factory. Driving by the ever-evolving enterprise informatization, Qing Chun Bao decided to have a thorough communication change inside the whole company by introducing Synway’s robust VoIP Gateway.<br />
+
  
 +
== VNO(Virtual Network Operation) ==
 +
*[[Synway Telcograde SS7-enabled Gateway Helped China Mobile Create High Concurrency VNO Systems|Synway Telcograde SS7-enabled Gateway Helped China Mobile Create High Concurrency VNO Systems]] <br />
  
−
[[Synway Telcograde SS7-enabled Gateway Helped China Mobile Create High Concurrency VNO Systems|Synway Telcograde SS7-enabled Gateway Helped China Mobile Create High Concurrency VNO Systems]] <br />
+
== VAS(Value-Added Service) ==
−
To satisfy the ever-growing customers and improve the system efficiency, Tietong selected Synway hi-speed SS7-enabled SMG2120 VoIP Gateway for telecommunications IP calls and global business infrastructure at the beginning of 2014.<br />
+
*[[Vodafone Installed Synway’s UMCT Platforms to Launch Its OBD/IBD Applications for Its 50M Indian Subscribers|Vodafone Installed Synway’s UMCT Platforms to Launch Its OBD/IBD Applications for Its 50M Indian Subscribers]]
  
 +
== IP-PBX ==
 +
*[[Gateway Partners with 3CX IP-PBX to Facilitate Seamless VoIP Communication Solution for Qing Chun Bao|Gateway Partners with 3CX IP-PBX to Facilitate Seamless VoIP Communication Solution for Qing Chun Bao]]<br />
  
−
[[Synway VoIP Gateways Enable Smooth Integration between Legacy TDM and IP Contact Center Platforms|Synway VoIP Gateways Enable Smooth Integration between Legacy TDM and IP Contact Center Platforms]]<br />
+
*[[Synway Asterisk Cards and SuPerForm Voice Enhancement Technologies to Empower ReapField's IP-PBX and Call Center Solutions|Synway Asterisk Cards and SuPerForm Voice Enhancement Technologies to Empower ReapField's IP-PBX and Call Center Solutions]]<br />
−
ChinaUnionPay selected Synway SMG series VoIP Gateway to connect its TDM and IP-based contact center operations to the PSTN. The VoIP Gateway’s field-proven support for PSTN and SIP connectivity, along with its powerful routing capabilities and voice quality mechanisms, ensuring that ChinaUnionPay could efficiently consolidate its PSTN connections, with more simplified management and operational cost saving.
+
  
−
== Astersik Hardware ==
+
== Unified Communications ==
−
[[Synway Asterisk Cards and SuPerForm Voice Enhancement Technologies to Empower ReapField's IP-PBX and Call Center Solutions|Synway Asterisk Cards and SuPerForm Voice Enhancement Technologies to Empower ReapField's IP-PBX and Call Center Solutions]]<br />
+
*[[Synway SMG Gateway and Multimedia Switch Facilitate Alibaba UC Applications|Synway SMG Gateway and Multimedia Switch Facilitate Alibaba UC Applications]]<br />
  
−
Asterisk based IP-PBXs are becoming more available and popular on the PBX business market, threatening the traditional proprietary PBX manufacturers position continuously. IP-PBX has proved itself to be efficient because it can reside on the current network using existing LAN. Besides, it can greatly lower operational costs especially for systems with a higher number of users.<br />
+
== Host VoIP & Communications ==
 +
*[[Synway Carrier-Grade VoIP Gateway Helped China Telecom Build up Highly Versatile and Redundant Host VoIP Communications system|Synway Carrier-Grade VoIP Gateway Helped China Telecom Build up Highly Versatile and Redundant Host VoIP Communications system]]<br />
  
−
== 分类3 ==
+
== SIP Trunking ==
 +
*[[SIP Trunking at China Merchants Bank(Zhejiang Branch) with VOS and Synway|SIP Trunking at China Merchants Bank(Zhejiang Branch) with VOS and Synway]] <br />
 +
 
 +
== Call Recording  ==
 +
*[[A Call recording Pioneer, VPI’s made breakthrough and boosted sales by partnering with Synway|A Call recording Pioneer, VPI made breakthrough and boosted sales by partnering with Synway]]
 +
*[[Siemens Joined hands With Synway to Provide Compatible Call Recording Solutions for Its PBX Systems|Siemens Joined hands With Synway to Provide Compatible Call Recording Solutions for Its PBX Systems]]
 +
 
 +
== Enterprise Communications ==
 +
*[[China Huaneng Group Built Next Generation Distributed Unified Communications Network across China and its overseas Branches on Synway’s Platform|China Huaneng Group Built Next Generation Distributed Unified Communications Network across China and its overseas Branches on Synway’s Platform]]

Latest revision as of 15:22, 28 July 2016

Call Center

VNO(Virtual Network Operation)

VAS(Value-Added Service)

IP-PBX

Unified Communications

Host VoIP & Communications

SIP Trunking

Call Recording

Enterprise Communications

Retrieved from "https://wiki.synway.net/index.php?title=Case_study&oldid=558"